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"Such professional, kind and personable people! :)"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I recently went for a STI check. Amy was so kind and understanding. She also completed my pre coil fitting appt. She explained everything clearly. I had my coil fitting with Pete and Laura.

I took ages to give a wee sample for the preg test. They didn’t put me under any pressure and made me feel at ease. Laura explained everything so clearly. Pete was very kind. They made sure I felt comfortable and explained that I could ask for the fitting to stop if necessary.

I felt apprehensive about having the fitting, having heard horror stories, but it was absolutely fine!

I feel very lucky to have this service with such professional, kind and personable people! :)

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Responses

Response from Judith Sumner, Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter, Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Judith Sumner
Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 03/05/2024 at 13:42
Published on Care Opinion at 13:42


Hi BarbieFan79,

Thank you so much for your lovely feedback, we will make sure to pass it on to Amy, Laura and Pete.

It is completely understandable that you would feel apprehensive but I am really glad everything turned out well and we were able to put you at ease and make you feel comfortable.

We definitely pride ourselves on being professional and kind so I am pleased you experienced this.

Please don't hesitate to call us on 0300 303 3989 if we can help with anything else.

Best wishes

Judith

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