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"Amazing help"

About: University Hospital Of North Durham

I went in for a lumpectomy. This was my first surgery and I could not thank the nurses and Drs enough down to the anaesthetist. My experience was the most comfortable and informative. Anything I needed they were there for me. Post surgery recovering as I couldn’t really hold my own arms they gave me water and held it for me. It’s sounds so base level of care but I am honestly so pleased and I couldn’t thank everyone enough. Even the small conversations with the nurses before hand. They made me feel less anxious and scared. Even when I was getting put to sleep they made me feel so safe. When I was back round on the ward I needed the toilet and a nurse came round, asked if I would like a second gown for more coverage and dignity which was super sweet. Walked by my side every step of the way and waited outside and walked me back. When I was then able to get out of bed and sit in the seat before being discharged, the nurse made sure that the blankets were out of my way before getting out and even put my slippers on for me which I appreciated. Even though the anaesthetist was very busy, made sure to come round all the patients in the ward to see how we were doing and how we were feeling which I never thought would happen because everyone is working so hard. I really appreciated it. My aftercare was thoroughly spoken through & they gave me things to take home and leaflets to help me with taking care of myself at home.

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