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Putting my mind at ease

Posted By melonqw39

"Putting my mind at ease"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as a service user),

I came in to the Barnstaple clinic feeling pretty nervous. The staff were super considerate and really helped calm me down. They had loads of specialist knowledge and quickly put my mind at ease. As I ran through some of the questions that had been bothering me they were really patient and kind. I left feeling much more relaxed and knowing more. Couldn’t be more grateful. They were amazing!

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Responses

Response from Hannah Hill, Administrator (Northern Services), Sexual Health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Hannah Hill
Administrator (Northern Services), Sexual Health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 03/05/2024 at 10:00
Published on Care Opinion at 10:00

Dear Melonqw39,

Thank you for taking the time to provide wonderful feedback regarding your visit to our clinic. We are so pleased you found the staff to be super considerate and helped calm you down - we always try to support our patients to the best of our ability.

It's lovely to hear that you were provided with specialist knowledge which helped put your mind at ease regarding the questions you had. We are so pleased that you are grateful for this service.

I will happily pass on your feedback to the rest of the team.

If you need to contact us, please call us on 0300 303 3989 Monday-Friday 8:30-5pm or visit our website at https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

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