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A and E so busy

Story from nhs.uk

"A and E so busy"

About: Milton Keynes Hospital

On arrival at a and e I was seen by a nurse and sent for an xray straight away.

While waiting for the results I noticed the sheer amount of people coming in.

Over 70 patients in the dept.

Some seriously ill.

Some people were waiting for plasters and paracetamol.

The public could help the staff by not going for such trivial things.

It's this that make the people who are poorly have to wait longer.

Staff were lovely to me under the strain of huge numbers.

When you have 300 people a day coming in it must be very hard to work in.

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Responses

Response from Milton Keynes Hospital 2 weeks ago
Milton Keynes Hospital

Submitted on 01/05/2024 at 15:37
Published on nhs.uk at 15:37

Dear Mike

My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I wanted to thank you for taking the time to leave your lovely, considerate review.

Feedback such as yours helps to boost staff morale and is so much appreciated by the team. If you have any specific staff names or you would like to discuss any aspect of this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk

Thank you for taking the time to write your review and we hope you are doing well.

The Patient and Family Experience team

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