This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The service I have had so far has been really fantastic

Posted By Otto1

"The service I have had so far has been really fantastic"

About: Cancer Services / Radiotherapy

(as the patient),

The service I have had so far has been really fantastic. Staff are brilliant - reception staff in particular are great - they know your name straight away as soon as you walk in. I have no complaints at all

I have had bowel cancer before, got rid of that and then I was in hospital with sepsis - came through that and then they discovered lung cancer about 3 months ago.

Since that diagnosis my treatment has happened fairly quickly; from day one of diagnosis there have been no delays and treatment has gone well.

Fortunately transport has been arranged for me as there are no buses running from Perth to Ninewells at the present time.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicola McKee, Lead Nurse, Specialist Services, NHS Tayside 2 weeks ago
Nicola McKee
Lead Nurse, Specialist Services,
NHS Tayside

I work as a Lead nurse within the Triumvirate structure for Specialist Services. I provided Leadership and Professional Nursing support to the following teams: Renal, Oncology, Haematology, Neurosciences (which include Neurology, Neurosurgery and all linked specialities), Genetics, Radiology, Advanced Intervention Service and Pain Service in addition to this I also provide Professional support to Stracthro Regional Treatment Centre

Submitted on 02/05/2024 at 12:45
Published on Care Opinion at 12:45

picture of Nicola McKee

Dear Otto1,

Thank you very much for taking the time to share this positive feedback for our teams. It sounds like you have had a really challenging time!

I am delighted to hear that the care you have been receiving has been really good and that you have been supported with transport to attend for treatment. We will make sure this is shared with our teams.

Thank you again and wish you well with your ongoing treatment.

warmest wishes

Nicola McKee, Lead Nurse, Specialist Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Robert Kelly, Clinical Support Worker, Radiotherapy, NHS Tayside 2 weeks ago
Robert Kelly
Clinical Support Worker, Radiotherapy,
NHS Tayside

Submitted on 03/05/2024 at 12:42
Published on Care Opinion at 12:42

Dear Otto1, thank you for taking the time to feedback your experience in our Radiotherapy Department. My name is Bob, one of the Support Workers who welcomed you to our department at Reception. It is really good to hear that you were made to feel comfortable as that is exactly the environment that we wish to create for our patients, Thank you, I will pass on your kind words.

It seems like you’ve been through the mill over the past few years but I am glad that the whole process has been efficient and that you are coping well with the treatments. It is also good that The Ambulance Service are bringing you from Perth as that is one thing less you have to concern yourself with, so that you can concentrate on your own health instead.

On behalf of everyone here, I hope you benefit from your treatments and wish you well for the future.

Kind regards... Bob

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k