"Tip Top Service "

Having visited the Daycase Treatment Unit on 30 April for cystoscopy and biopsy, the experience was flawless Great meet and greet, informative anaesthetist and surgeon, great care and rapport in the anaesthetist pre op room, lovely chat with the nurse in recovery, attentive intersection with coffee/biscuits back on the ward and efficient discharge. Every patient/customer touch point through the journey was smooth and easy. Definitely an upper class virgin atlantic experience! I’ve been having this type of procedure on and off since I was 21 years old. Nearly 30 years later, I always have so much praise and respect for the treatment I am given and how I am treated as an individual. Exceptional care and service. Thank you so very much.