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Exemplary care and communication

Story from nhs.uk

"Exemplary care and communication"

About: Eastbourne District General Hospital

My 94 year old mother was recently admitted to Frailty ward. The care she received there was fantastic and the communication from the medical and nursing teams was exceptional. We thought she would die, but you saved her. The NHS at its best!

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Responses

Response from Eastbourne District General Hospital last month
Eastbourne District General Hospital

Submitted on 10/05/2024 at 15:36
Published on nhs.uk at 15:36

Dear Sean,

Thank you for taking the time to provide such lovely feedback following your mother's admission to the Frailty Ward at Eastbourne District General Hospital. We are pleased that you observed the care to be to a high standard and that the communication from the medical and nursing teams was effective.

Please accept our best wishes to you and your mother and be assured that your positive comments will be relayed to the team on the Frailty Ward.

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