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Caring, kind, friendly & very thorough

Story from nhs.uk

"Caring, kind, friendly & very thorough "

About: Royal Surrey County Hospital

Everyone was so lovely and caring. My Daughter in Law was seen promptly & kept updated of the results and process. They were very thorough & explained everything fully. A lovely volunteer came round & offered us drinks & sandwiches. Members of the ‘breast team’ came down & spoke to us & reassured us of each test & step they were taking. Superb service, we feel very lucky to be so well cared for & informed.

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Responses

Response from Royal Surrey County Hospital last week
Royal Surrey County Hospital

Submitted on 13/05/2024 at 15:38
Published on nhs.uk at 15:38

Dear Heather,

Thank you for taking the trouble to let us know about your daughter-in-law's experience of being seen by the Breast Care Team. We are glad that she felt reassured and cared for with superb service and we wish you both all the very best.

Thank you.

Kind regards from the Patient Experience Team

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