"Reception poor & unapproachable "

I had an appointment today & when I went in I said my appointment time she repeated quite abruptly like she was shocked! I took a seat & I was about 20minutes early & I actually got seen within 10 minutes when usually I could be waiting over half an hour to an hour! The GP I seen was lovely I felt comfortable speaking to her- she prescribed what I needed & then said go to reception & say I need to see you in 2 weeks! I went to reception I told the gp had told me she wants to see me in 2 weeks & all I got was you’ll have to ring on the day or go on the app because next appointment isn’t until 22nd May - bearing in mind the GP told me she only works Mondays & Friday & the 22nd is on Wednesday! She has her elbows on the desk like she was not bothered & didn’t even care that i said the GP said I needed to be booked now in 2 weeks time! It felt like she didn’t want to do her job to look at when she could book me in! What is more crazy is that my boyfriend went in after me & she was abrupt to him he was he went in half an hour earlier because I got seen 15 minutes before my appointment so I told him go in you might get seen early! Not only he was waiting to be spoken to when he walked & the 2 receptionists were chatting & took them a few mins to acknowledge him! There’s no need for the receptionists to be so rude - they don’t give off a very approachable manner- this receptionist in particular! You know it could be that someone might already be feeling low anxious & having someone be like that towards you in a gp clinic is quite unprofessional & frustrating! The GP booked my boyfriend herself most likely knowing I couldn’t get booked! I’ll be saying this to the Gp next time I’m in to let her know how poor some of the receptionists are! It would just be nice to have understanding & professional people on reception as they are give off first impressions of the clinic!!