"Sensitive swift clinical assessment "

Our mother was in the dying phase but it was recommended she be transported to A and E for additional assessment. This meant travel by ambulance . The crew were excellent and kind . Once reaching A and E we naturally needed to wait to be assessed but it was not long before a cubicle was found. As time went by. I requested my mother was seen swiftly as she was terminally ill. The A and E sister on duty plus the registrar were outstanding. Despite other distractions they sensed the urgency for a clinical decision and assessed she could go home. It potentially meant she could have died in A and E or the hospital and would have been in appropriate as her wishes were to remain at home to die. As it was rather than wait for an ambulance to take her home from A and E with the sisters help we transported our mother to our car and got her home quickly and safely tucked up in bed. She died a few days later. These two clinicians are excellent role models for the NHS. Despite many pressures in their clinical setting they responded to the individual needs of my mother and we will always be grateful. We would like to thank them personally too for revalidation evidence of their clinical care . Thank you very much.