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"Good experience."

About: Mount Stuart Hospital

On arriving early at the hospital on the morning of my operation, I was greeted with a lovely "good morning". I explained I was a bit early as was travelling from Brixham and worried about the traffic.

"That's no problem, if you like to take a seat, someone will be with you soon"

I was soon collected and taken to my room. I had all the necessary checks and then asked to change into my gown and dressing gown ready for my procedure in the afternoon.

I met all the team involved with my operation, and was explained to what would be happening.

I was taken down for my afternoon surgery, was laughing and joking with the lovely young lady, who put me at ease. She explained she would be watching my surgery.

After being put to sleep, the next thing I knew was waking up in recovery, a lovely lady looking after me.

Not long after I was taken back to my room. I then had a lovely cup of tea and a bit later a sandwich. All of the nurses were lovely, helpful and friendly, nothing was too much bother for them. The next day I started my recovery. The meals were lovely, and the tea lady was always made my tea just how I love it.

The night staff were lovely, and continually checking up that I was ok.

My consultant advised me that my x rays look good, and all went well, and that I'd have a follow up appointment.

On the day of my departure I was given all the relevant information for my return home, and who to contact if I had any problems.

I was wheeled to my daughter's car by a lovely nurse and helped into the car.

I would just like to thank everyone, I met during my stay for my operation, and for what they have done for me. You are a brilliant team.

Thank you all..

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Responses

Response from Mount Stuart Hospital 2 weeks ago
Mount Stuart Hospital
Submitted on 03/05/2024 at 21:35
Published on nhs.uk at 21:35


Hi Julie, thank you for taking the time to leave this wonderful and detailed review. We have already shared it with our wonderful staff! Please don't hesitate to reach out if there's anything additional we can do for you. Kindest Wishes, Jodie and the wider team at Mount Stuart Hospital.

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