"Not the same!"

Over hours wait on their phone to be told no capacity that day for anymore appointments! so why not have an automated message saying that and not make people stay in a Q for an hour? Then to be told by a hostile receptionist to go to the pharmacy or download an app, I went to both pharmacies in Liskeard who said my symptoms where that of a chest infection that do not deal with, they were not happy a doctors receptionist had sent me there and not happy that this is happening all the time! Used to be a time you could phone this surgery and get seen the same day now I have had to call 111 to get seen by an out of hours doctor who has prescribed antibiotics for a serious chest infection. Just not good enough anymore.