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"Poor performance"

About: St Martin's Gate Surgery

Had an appointment to see a doctor today. St Peters surgery. Surgery closed, with no explanation. Rang reception. Unhelpful receptionist said I should have been told the doctor was 'off sick'. No message had been sent. The receptionist could offer no alternative, today or at any future time! She offered no suggestion, and her manner suggested that I was someway at fault. Really abysmal and uncaring, inappropriate service.

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