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"So thankful for such talented and warm individuals"

About: South Tyrone Hospital / Day Procedure Unit

(as the patient),

I am writing to say how impressed I was with the staff at the Day Procedure Ward at the South Tyrone hospital.

From Isobel, the nurse who explained everything to me at the start in such a clear, warm and empathetic manner, through to those who looked after me after my colonoscopy, they were all truly outstanding.

An anaesthetist (Tim) was great at getting the cannula into my very narrow vein and was so very pleasant and again very warm. Endoscopist Claire was brilliant at putting me at ease in the theatre, very ably assisted by Aine and Jeanette.

I cannot praise each of these individuals enough for how they made a rather daunting experience as easy as they could. At every turn nothing was a bother to any of them and it was very clear to me that they love their job or rather vocation because it showed in how they treated me with such dignity and respect. 

Whoever reads this feedback, I trust that it will be passed on to the relevant individuals for their encouragement for a job very well done. So thankful for such talented and warm individuals flying the flag for our NHS. 

Many thanks one and all 

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Responses

Response from Maura McCarthy, Staff Nurse , South Tyrone Hospital, Southern Health and Social Care Trust 3 weeks ago
Maura McCarthy
Staff Nurse , South Tyrone Hospital,
Southern Health and Social Care Trust
Submitted on 30/04/2024 at 14:51
Published on Care Opinion at 14:51


Hello,

Thank you so much for taking the time to send such lovely thoughtful words to the team.

I am so happy to hear you had such a positive experience and I will proudly share this with the team.

Once again, thank you, I am so proud of the team and this means so much to us all,

Kind regards,

Maura.

Maura McCarthy

Manager STH, theatres/DPU.

Ext 63147/65859.

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