"Very prompt service received"

Within the last two months I have had three "items" that I contacted the Surgery with. The referrals were made very quickly and two of them were resolved speedily and well (thanks Surgery, and thanks Nhs!). The third had an equally quick response and is only 'not resolved yet' because it is awaiting the results of blood and other tests. My fault for being dilatory with getting the tests done. Whenever such test results are received and require action the surgery/ GPs concerned are quick to contact me. Sorry to hear about other bad experiences but personally I am very satisfied with the service received over not just this last two months but over a period of years. I once remarked to an estate agent (no my house is not up for sale) that it was worth mentioning as an additional feature with houses being sold - rather like being in a good catchment area for certain schools. - that the house is in a good catchment area for the surgery. Thanks Frgps - don't let it go to your head, but you've done me proud!