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Made to feel comfortable

Posted By camcam166

"Made to feel comfortable"

About: New Stobhill Hospital / Day Surgery

(as the patient),

Recently had day surgery in Stobhill to have a lump removed from my breast. From the minute I went in I was made to feel comfortable until I was discharged again by all the staff.

Mrs McLean, the anaesthetists, and all the nurses especially Carol who looked after me so well. Martha was great too and was chatting to me lots which kept me occupied and also made me a lovely cup of tea and roll. Thank you to everyone.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 08/05/2024 at 09:39
Published on Care Opinion at 09:39

picture of Kevin Torbet

Dear camcam166

Thank you so much for taking the time to share your experience with us. We're delighted to hear that your day surgery at Stobhill Hospital for the removal of a lump from your breast was a positive one.

It's heartening to know that from the moment you arrived until your discharge, you felt comfortable and well cared for by our dedicated staff. Mrs. McLean, the anaesthetists, and all the nurses, especially Carol, are thrilled to hear your kind words. Your appreciation means a great deal to them as they strive to provide compassionate and attentive care to all patients.

Your gratitude towards the entire team at Stobhill is truly appreciated. We take great pride in our commitment to providing exceptional care to every patient who walks through our doors.

I hope your feeling a lot better and recovering well back at home.

Kind regards

Kevin

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