My elderly gran was a patient in 3E UHD following admission through A&E (April 2024). She has since been moved to a different ward. When visiting there was no signage to indicate who's care she was under, probably due to encompass. I enquired with the nurs as to who my grans consultant was and they wouldn't provide the information, instead stressing that she was seen by ' a Dr' every day.
Not knowing who was ultimately responsible for my grans care for me was a lack of transparency and meant we were hampered in enquiring as to her prognosis and continued care.
"Hampered in enquiring about prognosis and continued care."
About: The Ulster Hospital / Older people's healthcare The Ulster Hospital Older people's healthcare BT16 1RH The Ulster Hospital / Ward 3E (MAU/Unscheduled Care) The Ulster Hospital Ward 3E (MAU/Unscheduled Care) Newtownards BT16 1RH
Posted by Jane*24 (as ),
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