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Trip Hazardous chairs in wait area in a and e

Story from nhs.uk

"Trip Hazardous chairs in wait area in a and e "

About: Royal Surrey County Hospital

Witnessed 2 people trip over metal chair legs which stick out

At the rear And cause a sig hazard. Can’t quite believe you would allow this silly unsafe design in an area where people are unwell and have mobility issues. Ok get health and safety to assess the issue for patient safety !!

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Responses

Response from Royal Surrey County Hospital 5 days ago
Royal Surrey County Hospital

Submitted on 14/05/2024 at 09:42
Published on nhs.uk at 09:43

Dear Lisa,

Thank you for providing feedback on your recent visit to our emergency department. The location and design of our waiting area chairs has been reviewed by the clinical team and assurances sought by our health and safety colleagues. Your concerns will be fed back to the clinical and admin team in our emergency department to ensure consistent review of chair locations occurs to make sure they are not moved during shifts by our visitors or patients. We thank you for highlighting this as a potential concern. Kind regards from Elaine Kavanagh, Matron for Accreditation and Patient Experience

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