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All the care throughout using the service was 100%

Posted By sambane65

"All the care throughout using the service was 100%"

About: North Devon District Hospital / Trauma and orthopaedics

(as a service user),

All the care from the original doctors appointment until the end was more than 100%.

I even phoned up for some additional pain relief on top of what I was already on and they managed to sort me out. They then phoned me to double check to see if everything was alright and if the pain relief worked.

From Sister Julie, Dr. Keenan and Sierra, they were all so kind and caring.

I couldn't fault anything, right down to the catering.

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Responses

Response from Julie Pragnell, Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services), Royal Devon University Healthcare NHS Trust last week
Julie Pragnell
Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services),
Royal Devon University Healthcare NHS Trust

Ward Manager

Submitted on 10/05/2024 at 10:05
Published on Care Opinion at 10:05

Dear sambane65,

Thank you for taking the post to post a response following your recent surgery with us on Jubilee ward.

I am pleased that we were able to advise you regarding your pain relief. I hope that your pain is now settled and you are managing well at home.

We really appreciate the feedback, and will always strive to give patients a positive experience with 100% care and compassion.

I will pass on your very kind words to the whole team, and may we all wish you a continued recovery.

Kind Regards

Julie Pragnell

Ward Manager

Jubilee Ward

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