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Care Opinion

She held my son's hand and calmed him

Posted By woodpigeonnq97

"She held my son's hand and calmed him"

About: Arches Wellbeing and Treatment Centre / podiatry

(as a parent/guardian),

Glenda, Assistant Practitioner. Nail surgery at Arches Centre

My son was in to have nail surgery and was very nervous, Glenda held his hand and sang Queen songs with him while he got his injection.

Very good service

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Responses

Response from Clare Johnston, Principal Podiatrist, Community, Belfast Health and Social Care 3 weeks ago
Clare Johnston
Principal Podiatrist, Community,
Belfast Health and Social Care

Submitted on 30/04/2024 at 16:35
Published on Care Opinion at 17:04

Thank you for sharing your experience with your son at your podiatry nail surgery appointment.

I am delighted to hear that Glenda was able to help keep your son calm and a successful visit was had, along with a sing-along.

I will share this lovely compliment with Glenda and the Podiatrist who completed the procedure. It is always good to hear appreciation for the care we provide and the positive impact it makes.

I hope it’s a speedy recovery and wish you both all the best with your futures.

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