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Care Opinion

Efficient processes

Posted By April2424

"Efficient processes"

About: Emergency Department / Minor Injuries University Hospital Wishaw / Radiology

(as a parent/guardian),

I took my 3 year old son to minor injuries after a fall he had at home. The care he received in minor injuries and in the x-ray department was excellent. Thanks to efficient processes, we were seen quickly. More importantly, the care he received was professional, kind and caring. The nurses were patient and supportive with me to help me understand how to best care for my son after the diagnosis of a broken collarbone.

All staff were a credit to their profession, the site and the Board. 

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Responses

Response from Sara Riddell, Deputy Radiology Service Manager, University Hospital Wishaw, NHS Lanarkshire 2 weeks ago
Sara Riddell
Deputy Radiology Service Manager, University Hospital Wishaw,
NHS Lanarkshire

Radiology Department Manager

Submitted on 29/04/2024 at 14:21
Published on Care Opinion at 14:21

Dear April2424

I'm sorry top hear about your sons injury - I really hope he is on the mend.

Thank you so much for taking the time to write about your experience in the hospital especially within the x-ray department. I will make sure your lovely comments are passed on to the radiographers in the x-ray department.

Wishing your son a speedy recovery

With warm wishes

Sara

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