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"Good practice "

About: Littlewick Medical Centre

In feb 2023 I had my knees injected that was good so when I put my name down in June ithoutthey would send me an appointment to my dismay I found they had never put me on the list now 2024 I put my name down for my knees to be done when I rang to ask where I was on the list as I have had two falls I am walking with two sticks they hadn’t put me on the list again also I had made two appointments one for a blood test and one for as a nurse I got my blood test when I out of bloods and went to book in for as a was told I hadn’t got an appointment but I had both appointments on my phone I have been with littlewick for over 50 years and always been satisfied

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Responses

Response from Littlewick Medical Centre 2 weeks ago
Littlewick Medical Centre
Submitted on 02/05/2024 at 10:50
Published on nhs.uk at 10:51


Dear Carol

Thank you for taking the time to leave us a review. I am sorry that you had not been added to the waiting list for knee injections.

I am not sure what happened with regards to the appointments bookings that appeared on your phone but weren't booked.

If you want us to look into this further please either telephone the surgery on 0115 9325229 or email ddicb.littlewick.letters@nhs.net

Kind regards

Carly Widziernikow

Practice Manager

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