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Care Opinion

Total hip replacement

Posted By errandxc85

"Total hip replacement"

About: North Devon District Hospital / Trauma and orthopaedics

(as the patient),

The service I received was fantastic from everyone I had the pleasure of meeting. The surgical team explained everything and put me at ease. Then when I returned to Jubilee Ward. The staff were brilliant. Nothing was to much trouble and you felt they genuinely cared. So friendly. The whole team are a real asset and credit to the North Devon District Hospital. Thanks again.

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Responses

Response from Julie Pragnell, Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services), Royal Devon University Healthcare NHS Trust 3 weeks ago
Julie Pragnell
Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services),
Royal Devon University Healthcare NHS Trust

Ward Manager

Submitted on 30/04/2024 at 08:54
Published on Care Opinion at 08:54

Dear errandxc85,

Thank you for taking the time to respond to your recent stay on Jubilee ward following your Total Hip Replacement.

I am pleased that you enjoyed a 'fantastic' service with explanations putting you at ease, and that you found staff to be 'brilliant'. We always embrace the way in which we give care to our patients and will always make patients feel welcome, reassured, and looked after, tending to all needs and making the stay enjoyable.

Thank you for your very kind words, I will pass on your comments to the whole team.

May we all wish you a continued recovery and all of the best for the future.

Best Wishes

Julie Pragnell

Ward Manager

Jubilee Ward

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