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"Knowledgeable, professional, compassionate, supportive"

About: North Devon District Hospital / Cancer Services North Devon District Hospital / Chemotherapy and Day Treatment Unit

(as a service user),

I was diagnosed with tonsular cancer.

I was treated with surgery, chemo and radiotherapy.

This was an incredibly difficult time for me and my family.

This is when I met my Head and neck CNS Clare.

Having her help me through this was incredible. She is incredibly knowledgeable, professional, compassionate, supportive and gentle.

I have not enough words to describe this truly fantastic person.

It became so that I looked forward to my regular post treatment reviews, even though it involved a rather unpleasant procedure each time.

She had a completely holistic approach. She took an interest in me and my family. She made me feel valued, respected and safe. I cannot thank her enough.

She made a big impact on me and me family during a horrible period in our lives and I cannot thank her enough.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Beasant, Cancer Services Support Manager Haematology/Oncology, Cancer Services, Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
Lisa Beasant
Cancer Services Support Manager Haematology/Oncology, Cancer Services,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 30/04/2024 at 12:24
Published on Care Opinion at 12:24


picture of Lisa Beasant

Dear soilhg68,

Thank you for your very open and honest review of your head and neck cancer journey.

By you kindly taking the time to let us know how you were treated and how your family were also supported, this will also support future patients that may read this.

I will ensure that that Claire is made aware of this wonderful feedback and how much she helped. We are very fortunate to work with the most amazing team in Cancer Services.

If you do require any further support then please do contact Claire or our Fern Centre team.

If you would like the details/numbers then please do come back to me and I can arrange this for you.

My very best wishes to you at this difficult time,

Lisa

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