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Care Opinion

Excellent care

Posted By Ally826

"Excellent care"

About: University Hospital Hairmyres / Care of the Elderly (Wards 13-16)

(as a relative),

Huge thank you to ward 15 at Hairmyres, East Kilbride. 

We cannot thank the team enough for their  dedication, support , encouragement and friendship that every one  has demonstrated whilst our Mum has been in the care of this brilliant team! 

It’s  an ongoing journey for us all but we wanted to let you know just how much we appreciate everything ! 

Thank you 


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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 weeks ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 05/05/2024 at 21:54
Published on Care Opinion at 21:54

picture of Jennifer Montgomery

Dear Ally826,

Thank you for sharing your experience on Care Opinion of University Hospital Hairmyres, Care of the Elderly.

I am so pleased to hear that your whole family have been supported and felt included in the care by the team in ward 15, not just your mum. It must be very reassuring to know there are such a dedicated group of people looking after her.

I will ensure that your kind words reach them and I am sure they will get a real boost hearing your feedback.

I wish you and your mum all the best on her journey.

Kind Regards,

Jenni

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