"Care, advice, and very helpful & dedicated district nursing sister"

I am a patient new to the social care community. I started receiving domicilliary care in  my home. It did not run smoothly, and continues to have teething problems. I felt huge anxiety, and struggled with this new chapter. My daughters tried to contact my newly appointed social worker, but was never able to speak to them directly.  My daughters were frustrated also, trying to contact the right services.

I was recently prescribed a new medication, which was going to be administered by my local district nursing team. I met a district nursing sister called Seline, who is a very dedicated, friendly, and caring person. 

Whilst Seline was with me I explained the frustrations my family & I were experiencing. Seline responded by asking me to leave it with her, and she would  make some enquires. 

Later that same day, I received a telephone call and arrangements were made for a social worker to visit the next day. My meeting was very informative and quelled any further anxiety. I was very relieved. 

I am so thankful to Seline for her help & understanding. Seline depicts what the NHS is supposed to represent, and why  I felt the need to post this.