This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The most compassionate care I have received"

About: University Hospital Wishaw / Gynaecology (Ward 13)

(as the patient),

I recently attended a clinic appointment with Dr Abokhrais and was pleasantly surprised by the treatment I received. It was the most compassionate care I have received regarding my gynaecology problems. 

I arrived terrified after experiencing sub par care in the past. Normally I have had severe pain, made worse by comments about my weight. But Dr Abokhrais was nothing like this. She was kind, gentle and respectful. 

Her wonderful care was greatly supported by two brilliant nurses, Fran and Julie. They put me at ease and despite having to have a biopsy done, it was the best and least painful experience I’ve had regarding gynaecology. 

This is especially important to me as a non binary individual who has survived sexual assault. I hope they all understand how impactful their care is for their patients. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Donnelly, Business Support Manager, Surgical & Critical Care / Gynaecology, NHS Lanarkshire 2 weeks ago
Karen Donnelly
Business Support Manager, Surgical & Critical Care / Gynaecology,
NHS Lanarkshire
Submitted on 03/05/2024 at 09:30
Published on Care Opinion at 09:30


Dear Firewolf

Thank you for taking the time to feedback your experience at the Women's Health Unit. It can be a worrying time attending hospital for a procedure and I am so pleased to hear that Dr Abokhrais and her nursing team gave you such wonderful care. Open communication is key to making you feel comfortable and I am glad to hear that you were treated with care and respect.

I will be delighted to pass on how much their care and compassion has impacted on you and I am sure this will give them a real boost.

I hope you are keeping well.

Kind Regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k