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Intermediate care team support

Posted By Abcxh48

"Intermediate care team support"

About: Crosshouse Hospital / Rapid Assessment and Care Unit (RAC)

(as a relative),

After a home visit from the dr, she referred my Mum (who has Parkinsons disease) to the intermediate care team. She'd had a recent fall and declining mobility and my Dad and I were struggling to care for her alone at home. 

The care team were in touch the following day to offer their support and an initial assessment of needs.

It was a great relief to know we no longer needed to struggle ourselves without support. 

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 days ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 14/05/2024 at 11:54
Published on Care Opinion at 11:54

picture of Pamela Gibson

Dear Abcxh48

Thank you for taking the time to share your care experience with us via Care Opinion.

I am glad to hear that in the Intermediate Care Team, have been able to provide your mum, your dad and yourself with such person centred support.

Our staff really appreciate receiving feedback from their patients and their relatives and it will be my pleasure to share your kind comments with the wider Teams who have provided supported for your mum at home

Please accept my best wishes for your mum’s ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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