I attended Redbourn for asthma test having had the previous booking cancelled by SMS at short notice because of non-availability of nurse. Subsequent call took 20 minutes to rearrange for yesterday.
Took time off work yesterday to attend.
Appointment started on time but was told straightaway that the surgery had run out of part of equipment so test could not take place. Why not call me beforehand to rearrange? Staff professional but National Health “Service” - no.
"Poor planning "
About: Redbourn HC Medical Practice Redbourn HC Medical Practice St. Albans AL3 7BL
Posted via nhs.uk
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