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"Underwhelming "

Visit to ask for help with my Morton's Neuroma.

Offered paracetamol for the pain.

Inserts given were the wrong size and do not fit my shoes or boots.

Wasted time.

No call back from management to sort issues despite saying they would.

Lack of concern was palpable.

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Responses

Response from Laura Smith, Communications & Engagement, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 2 weeks ago
Laura Smith
Communications & Engagement,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 29/04/2024 at 13:48
Published on Care Opinion at 13:48


I am so sorry to read of your experience at your recent appointment, this is not the experience we wish for our patients.

We would like to look into this matter further and would appreciate if you could contact our Patients Advice & Liaison Team on 01302 642764, 01302 642767, or email dbth.pals.dbh@nhs.net so we can gather some more information from you to support with this further.

Best wishes,

Laura

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