"Poor service"

I was referred by boots opticians having paid £25 for a private scan which showed I need to be seen. I received an appointment to say I needed to seen by a technician first, and my eye would be dialated.

My wife took time off work took us an hour to get to the Warrington clinic for a 1 minute appointment to have the scan I had the week before and no dialation. What a waste of everyone’s time and money when this had already been done.

I now need a further appointment and no one can tell me if I will have my eye dialated, more time off work for my wife as the doctor only looks at the scan 5 minutes beforehand.

Prior to the appointment I told the call centre a full examination and scan had already been carried out.

Not happy with this service.