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Excellent service from start to finish

Posted By Clarex24

"Excellent service from start to finish"

About: Emergency department / Minor Injuries Unit

(as a service user),

Hi I had my son in this evening to minor injury as he has broken his thumb. From start to finish we had excellent service and all complete within half an hour. Ciaran and his team were fab, very welcoming and explained everything in great detail to my teenage boy. The girls in X-ray were also lovely. Really good idea as this service really helps an and e services. 

Well done team!

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Responses

Response from Bronagh McHugh, Western Health and Social Care Trust last week
Bronagh McHugh
Western Health and Social Care Trust

Submitted on 03/05/2024 at 15:05
Published on Care Opinion at 15:41

Hi @Clarex24

My name is Bronagh, I am the manager in Minor Injuries Unit, Altnagelvin. Sorry to hear about your sons injury however I am glad you had a positive experience in our unit. I hope he his recovering well. I have passed on your message to Kieran. Thank you for taking the time to leave your opinion.

Regards

Bronagh.

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