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The experience from start to finish was exceptional

Posted By Kathryn68

"The experience from start to finish was exceptional"

About: Western General Hospital / Day Surgery Unit Western General Hospital / Theatres and Recovery

(as other),

My husband was admitted to the Western  General Hospital in Edinburgh in mid April. The experience from start to finish was exceptional.

Booked in at Surgical Assessment Unit then prepared for theatre and had his operation that evening . He recovered quickly and came home the next day.

Every single member of staff that dealt with him were so helpful . He commented that they were very busy but made sure he was well looked after.

A huge thank you to everyone involved from both of us .

We both work for the NHS and so happy to say Team Western General  you definitely deserve a 10/10  . 

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Responses

Response from Gordon Mills, Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC), NHS Lothian 2 weeks ago
Gordon Mills
Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC),
NHS Lothian

Submitted on 29/04/2024 at 12:51
Published on Care Opinion at 12:51

Dear Kathryn68,

Thank you for taking the time to send this lovely feedback for the team. I'm pleased that your husbands experience was incredibly positive throughout his stay. I will ensure this is passed onto the team. I hope your husband is recovering well.

Best wishes,

Gordon

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