"Amazing care over 4 years."

How do I start?

Started as an outpatient almost 4 years ago. Ear problem. Because of other health problems, operation was not possible.

My consultant sent 3 "heavy letters" to my local doctor, and after a review, they changed my treatment!

In effect, long term, the consultants' care and letters have changed my life. Because my general health has improved so much, my ear was operated on at Barnsley hospital, Monday 15th.

The care at Barnsley hospital....

Ward 36, one overnight stay. From walking onto the ward to discharge, nothing was too much trouble. The guys who operated and put me to sleep, smashing, funny, full of kindness. Please pass on my thanks, On going onto ward 36, within minutes asking about pain, drink, food, checking and redressing my dressings (they hurt). All with a smile. Staff are amazing. Not just with me but with all others within my line of sight. My bladder packed up, meaning I told staff I was not weeing. Within 15 minutes this lovely ward Sister had me scanned and catheter put in, she did this herself. (night shift). Bag still on, at home now. This lovely lady removed my pain as quickly as she could.

Discharge.... Sent down to the discharge ward (I think ward 16), from walking onto the ward, asked if I needed food, seated and waited for medication. The nurse explained what to use and how to use it, no rush, explaining in full.

So, from starting treatment with Barnsley almost 4 years ago, the consultant has changed my long term care for the better, the guys have operated and fixed my ear, Ward 36 are amazing! Discharge unit is very helpful.

In 27 years, 14 operations, in both private and n.h.s. hospitals, Barnsley hospital without doubt, the very best I have ever been in. Please pass on my feedback to theatre staff a real big thankyou to Ward 36 (I cannot say this loud enough) and the discharge ward. Please make sure All gets to read this, on the ward, in the theatre. Please make sure all staff know they are valued. All the bosses need to read this, I'm dyslexic and took an age to write! Thank You all. Mac.