"Telephone Appointment "

After receiving test results by text - which I found alarming - I contacted the surgery to request an appointment to speak to a doctor about my results and to discuss my ongoing treatment/care etc. I was given a telephone appointment with the surgery pharmacist which was not what I requested or wanted. However, the time, care, empathy and advice I received from the pharmacist was brilliant. I cannot thank her enough for her kindness, understanding and professionalism.