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"Poor treatment "

About: Seaford Medical Practice

I'm 67 and have what I presume are the inevitable 'age spots'. Having one that seemed to appear over a couple of days and quite big and dark I thought it best to get them all checked out. I haven't seen mine or any Doctor at the practise for a few years now as not one to go there unless absolutely necessary. Having finally managed to get a message through to triage, an appointment was made to see a paramedic. Whilst I am in awe of their skills, I can't imagine one of their skills is deciding if my 'age spots' are just that. Paramedic did take photos and consult with a dermatologist but I have come away a feeling of not being 100% satisfied that they were not physically checked by the right person. Photos are not a substitute for a physical examination. As a patient who very rarely bothers the Doctor I feel let down.

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Responses

Response from Seaford Medical Practice last week
Seaford Medical Practice
Submitted on 23/05/2024 at 11:45
Published on nhs.uk at 11:45


Thank you for taking the time to post a review. We are sorry you felt you received poor treatment. This would absolutely not have been our intention. If you would like to discuss this further, please do contact the Practice via our complaints email and we can investigate further. Email: sxicb-esx.smp-complaints@nhs.net

With our best wishes

Seaford Medical Practice

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