"Impossible to get an appointment "

I require examination after a very challenging pregnancy related illness. Mobility is limited I need help with walking / exercising, I am in extreme pain with my back yet I am constantly fobbed off at reception. They will only book appointments for over the phone which is not what I need. Today I tried to book my 5 week baby's first appointment which is due at 6 - 8 weeks at reception, the lady told me "but he's 5weeks" I'm fully aware how old my newborn is I need to book the appointment for 6 - 8 weeks which starts from next week.

Now please feel free to contact me and explain why. I am suffering in pain myself and can't get a exam.

But not only that but I am not about to book my newborns 6-8 week appointment at his age of 5 weeks as my midwife advised ?

I'm sick of this practice! You can't get service, and when you do the doctors are due, receptionist gossip about patients at the desk which I witnessed today meanwhile awaiting the nurse.

I am sick of it! Poor service on all sides!

I am taking myself and my newborn and registering elsewhere.

Do not use.