"Disappointed "

I had an appointment today for my son who is one his very ill they booked me an appointment I got there 5 mins late because of traffic I went into the doctors an stood there for over 10 mins waiting to be seen at reception for them to then refuse to see me because apparently I was 15 mins late when I was standing in the gp for over 10 mins this is an absolute joke now my one year old son is still ill I won’t be using this doctors ever again