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"I only have praise for them"

About: University Hospital Ayr / Clinical haematology

(as a service user),

I go here after having cancer of the blood a couple of years ago. They looked after me at this clinic and I hear all these complaints about the NHS and it doesn’t apply here, they are always first class and I never a problem. Everything is always on time.

This department is on the ball. Communication is good and so is the timing-I go for the appointment on a Monday and they contact me on a Wednesday with the report. They are always on time.

I have only got praise for them at the moment.

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Response from Tracy Baillie, Assistant General Manager - Cancer and Diagnostics, Diagnostics, NHS Ayrshire 12 months ago
Tracy Baillie
Assistant General Manager - Cancer and Diagnostics, Diagnostics,
NHS Ayrshire
Submitted on 26/04/2024 at 15:44
Published on Care Opinion at 15:44


picture of Tracy Baillie

Dear membersq83,

Thank you so much for taking this time to post this lovely feedback. I will share with the haematology team, they will be very happy to see that they have made a difference.

I hope everything continues to go well for you.

Very best wishes,

Tracy

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