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Helpful & Courteous

Story from nhs.uk

"Helpful & Courteous "

About: Tower Hill Partnership

Phoning a Doctor, Hospital or otherwise to discuss medical issues and be stressful for the patient. What I received from Tower Hill Surgery was professional understanding, thoughtfulness with a helping and courteous approach. That made me calm and at the

same time made my day

I cannot recall the name of the receptionist but I leave with a thank you. Excellent!

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Responses

Response from Tower Hill Partnership 5 days ago
Tower Hill Partnership

Submitted on 22/05/2024 at 10:15
Published on nhs.uk at 10:16

Dear Bertram, thank you for providing feedback. This is much appreciated and your comments will be passed to the staff.

Regards

Tower Hill Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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