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"The appointment was all very positive"

About: Forth Valley Royal Hospital / Neurology Forth Valley Royal Hospital / Outpatients

(as the patient),

I visited to change my MS injection . The appointment was all very positive. Nicola gave clear & concise instructions on how to administer the new injection . She also advised on what side effects could happen & how to deal with them .

We had a general conversation on MS related fatigue . I felt that any points I raised were listened to  & where required follow-up action was put in place to address them.

Any previous appointments I have had with Nicola have all been beneficial & knowledgeable. 

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Responses

Response from Annemie Breesch, Operational Manager, NHS Forth Valley last week
Annemie Breesch
Operational Manager,
NHS Forth Valley
Submitted on 26/04/2024 at 13:20
Published on Care Opinion at 13:20


Thank you for taking the time to share with us your experience with our MS staff. It is always lovely to hear that our patients have had a good experience and I am sure Nicola will be delighted to read your story and I will ensure that it is shared with her.

Once again thank you for your kind words.

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