"Poor Management"

My wife is attempting to register as a nurse with the NMC. She has successfully passed all her exams but now requires a medical fitness certificate from our GP surgery. We have been trying to obtain this certificate since December 2023 and are currently attempting to obtain it again now in April. We have booked all the appointments and have been calling the surgery daily; however, we have been unsuccessful so far, which is quite frustrating. How hard could it be to issue a medical certificate and verify her details to the NMC? No wonder NHS will continue to have medical staff shortages if the system is broken. Very sad as there is no one to help us.