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"Patient-centred, considerate, and non-judgemental."

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

At the follow up review the care and service was patient-centred, considerate, and non-judgemental.

The doctor offered considered and appropriate advice, guidance, and support with a compassionate and sincere approach.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 26/04/2024 at 12:26
Published on Care Opinion at 12:26


picture of Andrew Garratt

Hi Rupert75,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am glad you found the staff at your appointment non judgemental, patient centred, compassionate and had a sincere approach towards you. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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