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"Felt free to make the decision that made me feel safe."

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

I was nervous about my appointment but they were very kind and understanding.

The doctor and nurse were very supportive and understood I was struggling and allowed me time to make a decision about whether I wanted to continue.

I didn't feel judged and felt free to make the decision that made me feel safe.

I would definitely recommend and praise the care I received.

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Responses

Response from Mandy Thompson, Administrator, North Stafforshire & Stoke on Trent Sexual Health & HIV Service, MPFT 5 days ago
Mandy Thompson
Administrator, North Stafforshire & Stoke on Trent Sexual Health & HIV Service,
MPFT
Submitted on 22/05/2024 at 10:34
Published on Care Opinion at 10:34


Your feedback is greatly appreciated and it's lovely to hear that you felt supported and staff were professional and friendly throughout your appointment journey. It is always our aim to ensure patients feel at ease when they visit our service. We will share this story with the Team.

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