"The care was well below standard"

I was admitted to Raigmore Hospital with a chest infection in late 2023 & was in ward 3b for the first few days. The care was well below standard.

Nurses left urine samples from other patients for hours on the only toilet such that I had to move them to use it! The floor at one point was left soiled as was the toilet seat after other patients had been assisted by a nurse. One was rude & medication was not given in good time. 

I did receive better care when moved to 7a with the exception of not being given a chair for the shower. There was no recognition that I was disabled. I was told to buzz! There were no grab handles, so I had to lean on the wall to shower. 

The gluten free meals were appalling. I was given the exact same meal twice one day. They were frozen microwave meals. Sandwiches were limited to cheese or ham.