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"Great experience"

About: St Mary's Hospital (HQ) (London)

It was my first time in the A&E with a very scary set of symptoms, and everyone from reception, to the nurses, techs and doctors were kind and empathetic. I was also so impressed with how quickly everything moved. I was thoroughly tested, made to feel comfortable, and everyone took extra steps to make sure there wasn't anything they did to increase my anxiety or nervousness. I could tell they love their jobs by the duty of care delivered and the kindness behind it. Truly grateful for the entire staff, thank you.

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Responses

Response from St Mary's Hospital (HQ) last week
St Mary's Hospital (HQ)
Submitted on 25/04/2024 at 10:21
Published on nhs.uk at 10:21


Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding your care and treatment received. Patient Advice and Liaison Service (PALS) have passed on your comments to the relevant service managers. Thank you for taking the time to post your response. We appreciate and value your comments. We wish you well with your recovery.

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