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"Used to be ok"

About: Kenyon Medical Centres

My appointment lasted no more than a few minutes and I felt I was treated with a complete lack of empathy and was told my condition, Alzheimers, was progressive and nothing could be done about it. No suggestion of any further help offered, absolutely horrible appointment.

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Responses

Response from Kenyon Medical Centres 2 weeks ago
Kenyon Medical Centres
Submitted on 25/04/2024 at 09:26
Published on nhs.uk at 09:26


Dear Patient,

Thank you for your review. We are sorry to hear that you do not feel your appointment was constructive. Patient feedback is important to us and helps us to improve our services. If you like to discuss this further please contact me at the surgery.

Kind regards

Gemma Whalley

Medical Secretary

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