"Pleasantly surprised"

As most of the reviews here are quite negative I thought I'd redress the balance after my positive experience this morning. Number 20 in the telephone queue but didn't have to wait too long to get an appointment . 90 minutes later I drove into the car park and found a space. Had to wait 10 minutes to be seen but had a very pleasant and helpful consultation with the doctor and was back home with my meds an hour later. So it's not all bad.