"Amazing team"

I was booked into Lexden Ward for an induction on 27/03. My care from the start was excellent and once our baby was born we couldn’t have asked for a more caring team. All of the staff from reception, to midwives, cleaning and food teams were extremely friendly and helpful.

Well done to all of the student midwives who were just as good and to the midwives mentoring them.

The delivery suite team supported me through birth and helped the experience be the best it could possibly be. It is by far the hardest thing a woman will go through physically and to have such a supportive team around makes a huge difference.

I had to return to the ward a week after birth due to a complication when home, however upon visiting the maternity triage at midnight the team there were caring, reassuring and professional which helped to make a quite scary experience much less worrying.

We were readmitted for 2 nights following this and my care was once again second to none. As we had a cluster feeding week old we were fortunately able to have a side room which we were extremely grateful for as it allowed my partner to stay and support me more and alleviated the worry of us keeping the rest of the ward awake when our baby cried in the night.

There was a particularly lovely lady working with the food team on this occasion, apologies we did not catch your name but this was a blonde lady who worked the full shift from breakfast until evening. She really looked after us and took time to chat.

During this admission our baby had his 5 day check and at this it was noted that he had a tongue tie, the follow up at the tongue tie clinic was just as good and the team there helpful and supportive.

Again just this week when we were referred from the UTC to the children’s ward(separate from maternity services) for our babies distress with gas and reflux the nurse and doctors on shift were excellent and looked after us during the process of examination, diagnosis and prescribing some medication to help.

Our son is 4 weeks old tomorrow. All in all the last month has been the hardest of our lives but we couldn’t have asked for better care than we have received at Colchester Hospital. Thank you to every one who looked after us throughout the whole process. We’re forever grateful. ☺️