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Wonderful staff

Story from nhs.uk

"Wonderful staff"

About: North Devon District Hospital / Accident and emergency

I attended A & E with my teenager (at night) & was very impressed with all the staff we encountered. They were kind, caring, friendly and thorough, taking time to explain everything & ensuring our concerns were heard. We were very impressed with the level of care received. It's a shame about the waiting times, but huge respect to NDDH A & E staff all they do.

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Responses

Response from Ellie Salfairso, Service Manager for ED, Acute Medicine + Hfop/Frailty (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Ellie Salfairso
Service Manager for ED, Acute Medicine + Hfop/Frailty (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 24/04/2024 at 09:51
Published on Care Opinion at 09:57

Dear Anonymous,

Thank you for taking the time to provide us with your feedback. I am sorry to hear that you required our services. However I am glad to hear of the positive experience with the Emergency Department.

I hope your child is on the road to recovery. Thanks again for taking your time to provide us with your feedback, I will ensure this is shared with the wider team in the Emergency Department.

Kind regards

Ellie Salfairso

Service Manager for ED, Acute Medicine, Hfop + Frailty

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